Public Safety Emergencies
An emergency occurs when an issue creates a dangerous public safety hazard that requires immediate action, such as a burst water main or a large sewage spill. For emergencies, call 911, then call Liberty at 903-730-6162
Water Emergency - Residential - Texas Water - Liberty
Emergencies & Outages
Providing our customers with safe, reliable service is our top priority. In the event of an emergency, our employees will work hard to restore service as soon as possible.
Life Sustaining Equipment - Water Only
During an outage, please call 911 if you have life-sustaining equipment in your home that requires water. We also recommend registering with us by providing our regional customer care team with a letter from your physician.
Water & Wastewater Safety
Water is the most important natural resource. It sustains all life as we know it. Yet, treated without respect, it can be dangerous. Safety is critical to all that we do.
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Disaster Preparedness
In the event of an emergency, it is best to be prepared. Put together an emergency kit to address the needs of your family and your pets. Use our checklist at the button below to help get started.
Emergency Preparedness Checklist