Let’s make a plan
In September, we recognize National Preparedness Month, and though it may not be fun to talk about, being prepared for emergencies is important. Help your family be prepared by having a plan.
Trouble paying your bill?
Our experienced Customer Service Representatives are ready to help you get your service started, help you pay a bill, or answer questions about your Liberty services.
Visit Our New Kids' Corner!
Looking for fun, educational resources to engage your children and help them learn? Visit our new Kids' Corner webpage for a variety of videos and activities that will help your children learn more about your electric, gas, water, and wastewater service.
Visit the West Region Newsroom
Your home for stories, news, and information from Liberty's West Region.
Customer Notice: Rate Case Expense Surcharge
Customer Notice Regarding Extreme Weather
Join our online customer panel!
Liberty invites you to join its online Customer Advisory Panel, Liberty Listens. This is a panel consisting of customers who are interested in providing feedback through online surveys. By joining the panel and participating in surveys, you will help us better understand our customers’ needs and expectations so we can continue to improve the service we provide.
Hawkins Office Hours
The Hawkins office is no longer open. Payments with your bill statement can be left in the drop box at the Hawkins office or at the drop box at the entrance of Holly Lake Ranch.