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Need your new account number?

As part of a recent system change, all existing Liberty customers received a new account number. Click the link below to find your new number.

Find new number

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We want to help you save

A few small steps may add up to big savings.

Learn more

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Trouble paying your bill?

Our experienced Customer Service Representatives are ready to help you get your service started, help you pay a bill, or answer questions about your Liberty services.

Contact us

Community Information

Need Your New Account Number?

With the introduction of our new My Account portal, existing Liberty customers received a new account number. Click the link below to find your new account number.

Find My New Account Number

Customer Notice: Rate Case Expense Surcharge

Canyon Lake, Conroe, Flint, and Hawkins (Silverleaf) Customers

Customer Notice Regarding Extreme Weather

Canyon Lake, Conroe, Flint, and Hawkins (Silverleaf) Customers

Flint and Tyler (Tall Timbers) Customers

Flint and Tyler (Woodmark) Customers

Automatic Payments Application 

Please note that the automatic payments enrollment form on the back of your bill is no longer valid. To enroll in automatic payments, please complete and submit the application on our Automatic Payments page at the link below.

Enroll in Automatic Payments

Join our online customer panel!

Liberty invites you to join its online Customer Advisory Panel, Liberty Listens. This is a panel consisting of customers who are interested in providing feedback through online surveys. By joining the panel and participating in surveys, you will help us better understand our customers’ needs and expectations so we can continue to improve the service we provide.

Sign-Up Today

Hawkins Office Hours

The Hawkins office is no longer open. Payments with your bill statement can be left in the drop box at the Hawkins office or at the drop box at the entrance of Holly Lake Ranch. 

New Customer Experience
New Customer Experience
We have introduced a new Liberty My Account web portal.

Learn More

Safe and reliable service is our top priority. Find out how to stay safe this season.
Smart Water Use
Smart Water Use
Learn how to cut your water use and your costs.

Learn More  


For emergencies call  844-367-2037

We strive to provide reliable service, but emergencies can happen at any time. Keep track of outages and learn what to do in an emergency.

What To Do  

We Are Social

Visit our Social Media pages below and stay connected!


General Inquiries and Service Hours