Paying Your Bill

Explore the two different options below to help you find the best and most convenient way for you to pay your bill. 

 

How Would You Like to Pay?


    • Mail your payment : 

      Please mail your payment to the address below or utilize the enclosed bill coupon and mail to the address listed.

      Liberty Utilities
      16623 FM 2493
      Suite E
      Tyler, Texas 75703

      Automatic Payments with SurePay

    • Liberty Utilities offers SurePay, a worry-free way to pay your bill on time. Your monthly payment will be automatically deducted from the account of your choice so you never have to worry about missing a bill deadline.

      Once set up, you will see an Electronic Fund Transfer (EFT) on your bank statement.

      Return completed forms by mail, fax, or email to:

      Tyler and Flint Customers: CustomerServiceTyler@libertyutilities.com

        Download Form

      Hawkins Customers: CustomerServiceHawkins@libertyutilities.com 

             Download Form

     

    • Pay in Person: Liberty Utilities Walk - in Centers:

    Primary Walk-in Center

    Customer Service Hours

    Liberty Utilities
    16623 FM 2493
    Suite E
    Tyler, Texas 75703
    Walk-in
    Mon - Fri 7:30 AM - 4:30 PM
    Phones
    Mon - Fri 7:30 AM - 4:30 PM

    Other Location

    Customer Service Hours


    Liberty Utilities
    2250 S FM 2869 STE 2
    Hawkins, TX 75765
    Walk-in
    Mon - Fri 8:00 AM - 4:00 PM
    Phones
    Mon - Fri 8:00 AM - 4:00 PM

  • Liberty Utilities Walk - in Centers:

    Primary Walk-in Center

    Customer Service Hours

    Liberty Utilities
    16623 FM 2493
    Suite E
    Tyler, Texas 75703
    Walk-in
    Mon - Fri 7:30 AM - 4:30 PM
    Phones
    Mon - Fri 7:30 AM - 4:30 PM

    Other Location

    Customer Service Hours


    Liberty Utilities
    2250 S FM 2869 STE 2
    Hawkins, TX 75765
    Walk-in
    Mon - Fri 8:00 AM - 4:00 PM
    Phones
    Mon - Fri 8:00 AM - 4:00 PM

Where Would You Like To Pay?


  • Liberty Utilities Walk - in Centers:

    Primary Walk-in Center

    Customer Service Hours

    Liberty Utilities
    16623 FM 2493
    Suite E
    Tyler, Texas 75703
    Walk-in
    Mon - Fri 7:30 AM - 4:30 PM
    Phones
    Mon - Fri 7:30 AM - 4:30 PM

    Other Location

    Customer Service Hours


    Liberty Utilities
    2250 S FM 2869 STE 2
    Hawkins, TX 75765
    Walk-in
    Mon - Fri 8:00 AM - 4:00 PM
    Phones
    Mon - Fri 8:00 AM - 4:00 PM

  • Please contact us at 844-367-2032

  • Mail your payment : 

    Please mail your payment to the address below or utilize the enclosed bill coupon and mail to the address listed.

    Liberty Utilities
    16623 FM 2493
    Suite E
    Tyler, Texas 75703

     

Things To Keep In Mind: 

  • Depending on which payment method you choose, the processing time can vary from 1-10 days. If your due date is less than ten days away, we recommend using a payment method with a faster processing time, such as paying in person.
  • The official payment addresses and links found on this page are authorized by Liberty Utilities. Payments made through unauthorized bill pay services are not guaranteed.
  • Your service may be discontinued if payment is not received by the date indicated on your disconnection notice.
  • Checks returned as non-sufficient funds (NSF) will incur a fee.