Alongside the launch of My Account, we introduced a new, easier-to-read bill. The new bill has an enhanced usage graph and key information that is easier to find.
Liberty has introduced a new and improved My Account self-service portal. This platform provides easy online access to account information, usage information and billing and payment options. Register today!
To enroll in paperless billing or automatic payments, you will need to sign up for My Account. These are two of the many benefits offered through our customer portal. You will need your account number to do so.
You can still make one-time payments through KUBRA EZ-PAY, even if you choose not to sign up for My Account.
There will be no fees charged to customers that make a one-time payment to Liberty using a credit card (Visa, MasterCard, American Express) or bank account.
You are not required to sign up for My Account to receive paperless bills.
The My Account system will build history, starting with your May 2023 bill.
At present the mobile app will be available on smartphones only. However, you will be able to access the My Account web portal via your tablet’s internet browser, just as you do on a computer.
The supported web browsers include the latest Chrome, Firefox, Edge, Safari mobile, and Chrome mobile.
For mobile OS devices (Apple and Google approved devices only): iOS and Android.