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Emergencies

For emergencies call  1-866-897-8150

We strive to provide reliable service, but emergencies can happen at any time. Keep track of outages and learn what to do in an emergency.

What To Do  

 

 

 

Community Town Halls

Liberty Utilities will be conducting two town hall meetings. One will be held on Thursday October 20th for customers outside of the City of Tyler limits and the other on Friday October 21st for customers within the city limits of Tyler.  Please click below for the details.

Press Release

Texas Town Hall Questions and Answers

Thank you to all our customers who attended our two Town Hall meetings held in Tyler on October 21 and 22, 2016.  As promised in the meetings, the following are detailed answers to the questions asked during the meetings.

Click Here to Read

Texas Town Hall Follow Up Letter To Customers

In October Liberty Utilities held two Town Hall meetings on October 20th and 21st.  These meetings provided an opportunity for our customers to express their concerns, raise questions and share ideas in response to a pending rate increase

Based upon the feedback Liberty Utilities gained from our customers, we plan to take several steps to reduce the impact of the proposed rate increases on affected customers.

On December 6, 2016 a special letter was mailed to all customers outling those steps.  Please click the 'read more' button to review a copy of the letter.

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Understanding Your Bill
Understanding Your Bill
Understanding your bill is an important first step toward managing your utility costs.


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Smart Energy Use
Smart Energy Use
Learn how to cut your energy use and your energy costs.


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Safety
Safety
Safe and reliable service is our top priority. Find out how to use energy safely.


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News & EventsView All News & Events  

Media Release
The Liberty Utilities Team is proud to announce the launch of our new website, bringing our customers new features and a better online experience.


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Supporting the United Way
Through the United Way, we help support a variety of local programs and organizations that foster healthy lives and communities.    


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Community Highlights
We are proud to give back to the communities where we live and serve our customers.


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