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Extreme Weather

We’re extreme weather ready. You can be, too.

Liberty is prepared for extreme weather. We are ready to respond 24/7 to help keep service safe and reliable.

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Trouble paying your bill?

Our experienced Customer Service Representatives are ready to help you get your service started, help you pay a bill, or answer questions about your Liberty services.

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Community Information

Customer Notice Regarding Extreme Weather

Canyon Lake, Conroe, Flint, and Hawkins (Silverleaf) Customers

Flint and Tyler (Tall Timbers) Customers

Flint and Tyler (Woodmark) Customers

Automatic Payments Application 

Please note that the automatic payments enrollment form on the back of your bill is no longer valid. To enroll in automatic payments, please complete and submit the application on our Automatic Payments page at the link below.

Enroll in Automatic Payments

Join our online customer panel!

Liberty invites you to join its online Customer Advisory Panel, Liberty Listens. This is a panel consisting of customers who are interested in providing feedback through online surveys. By joining the panel and participating in surveys, you will help us better understand our customers’ needs and expectations so we can continue to improve the service we provide.

Sign-Up Today

Collections Update

Effective October 1, 2021, Liberty will end customer protections that have been in place due to Covid since March 2020. 

To avoid disconnection, please contact us at 844-367-2032 to assist with a payment plan if you are behind on your bill.

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Hawkins Office Hours

The Hawkins office is no longer open. Payments with your bill statement can be left in the drop box at the Hawkins office or at the drop box at the entrance of Holly Lake Ranch. 

Understanding Your Bill
Understanding Your Bill
Understanding your bill is an important first step toward managing your utility costs.

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Honoring Our Veterans
Honoring Our Veterans
Learn about all the ways we honor the brave men and women who fight for our freedom.
Smart Water Use
Smart Water Use
Learn how to cut your water use and your costs.

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For emergencies call  844-367-2037

We strive to provide reliable service, but emergencies can happen at any time. Keep track of outages and learn what to do in an emergency.

What To Do  

We Are Social

Visit our Social Media pages below and stay connected!


General Inquiries and Service Hours