Understanding Your Bill
Community Information
Customer Notice Regarding Extreme Weather
Canyon Lake, Conroe, Flint, and Hawkins (Silverleaf) Customers
Flint and Tyler (Tall Timbers) Customers
Flint and Tyler (Woodmark) Customers
Automatic Payments Application
Please note that the automatic payments enrollment form on the back of your bill is no longer valid. To enroll in automatic payments, please complete and submit the application on our Automatic Payments page at the link below.
Join our online customer panel!
Liberty invites you to join its online Customer Advisory Panel, Liberty Listens. This is a panel consisting of customers who are interested in providing feedback through online surveys. By joining the panel and participating in surveys, you will help us better understand our customers’ needs and expectations so we can continue to improve the service we provide.
Collections Update
Effective October 1, 2021, Liberty will end customer protections that have been in place due to Covid since March 2020.
To avoid disconnection, please contact us at 844-367-2032 to assist with a payment plan if you are behind on your bill.
Hawkins Office Hours
The Hawkins office is no longer open. Payments with your bill statement can be left in the drop box at the Hawkins office or at the drop box at the entrance of Holly Lake Ranch.
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Honoring Our Veterans
Learn about all the ways we honor the brave men and women who fight for our freedom.
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Smart Water Use
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